Interviewing Contractors – What Should I Ask a Plumber?

Updated: Feb 4

When you need plumbing work done while working with NextHome Titletown, you have plenty of options. Be sure to take the time to shop around to find the right plumber for you, especially with larger jobs. You need to know the questions to ask to ensure that you locate the best plumber at the most appropriate rate.


Here are 10 questions you should ask a plumber.


1. What training have you received?

You need to ensure that your contractor has the necessary credentials. Ask them about their education and experience.


2. Is your license up to date?

Many people assume that all plumbers are licensed - don’t simply assume this! Ensure that any plumbers who you’re considering to hire have current licenses.


3. Who will be doing the work?

When interviewing contractor, you may assume that they are the one who will be doing the plumbing work. They may have someone else completing the work depending on the scope of the project (for example, some plumbers might have staff members who specialize in commercial properties while others focus on residential Boston real estate projects).


4. How much will the total cost be?

Boston plumbing costs can get complicated. Ask the direct question of exactly how much the total job will cost. If possible, you should put a cap in the contract so you don't get stuck paying a lot more than anticipated.


5. How long has your company been in business?

Usually, the longer a company has been in business, the better. The employees will hone their skills, and management will be familiar with handling just about any logistical situations.


6. Do you have references?

Any contractor should have references of people for whom they have worked before. Having references for a job well done can give you a sense of relief that the job will be done correctly. Don't be afraid to call!


7. When and how do you expect payment?

Knowing the payment schedule up front will make it much easier for you to plan your budget. This is especially important if you have other jobs running concurrently.


8. Is there a warranty?

Talk about the warranty up front. Be detailed about how long it is in place as well as what exactly will be covered. Go into even more detail about what will NOT be covered in the case of a problem. Be careful to avoid those situations if possible.


9. How long will the job take?

Now, it's important to understand that some jobs take longer than expected. It happens. However, you should have an estimated date as to when the job will be finished. If you have an upcoming event, tell them in advance.


10. What should I expect during the work?

You will have people in and out of your home doing work, so you need to know how it will get done. Ask how many people will be in your home, how loud the work will be, and if any areas of your home will be out of commission for any amount of time.

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